Service Request Form

To provide the best possible service please ensure the requested information below is completed in full. All fields are mandatory, make, model and serial number, along with other essential information. To secure a call, credit card details must be completed below. Please return this form via email.

THIS FORM MUST BE COMPLETED AND RETURNED OR SERVICE CANNOT BE PROCESSED





CREDIT CARD INFORMATION MUST BE PROVIDED AS SECURITY AGAINST FALSE WARRANTY CALL-OUTS. FAILURE TO DO SO WILL RESULT IN REQUEST BEING UNATTENDED. CREDIT CARD SURCHARGE IS 2%. CVV IS MANDATORY.

CREDIT CARD DETAILS – Required as security against chargeable work (see note below)

PLEASE NOTE : Service & Warranty call-outs take place Mondays to Fridays between 8.30am and 4.00pm (except public holidays). Any calls outside these times will be subject to penalty rates. Certain items such as glass components, light fittings and thermocouples are not covered under warranty. Claims for non covered parts, no faults found, travel over 50km or other items outside our standard terms and conditions will be chargeable. Any Chargeable items will be COD, Charged to the credit card number listed above.